Epsom Plumbing and Heating

Derek's plumbing business shows significant inconsistency across reviews. While technical skill and experience are consistently praised (85/100), serious concerns emerge around professionalism, pricing, and project completion. Recent reviews (2022-2024) reveal critical failures: non-responsiveness to callbacks, unreasonable billing practices, and incomplete work spanning months. Older positive rev... Read more

Derek's plumbing business shows significant inconsistency across reviews. While technical skill and experience are consistently praised (85/100), serious concerns emerge around professionalism, pricing, and project completion. Recent reviews (2022-2024) reveal critical failures: non-responsiveness to callbacks, unreasonable billing practices, and incomplete work spanning months. Older positive reviews (2017-2019) suggest past reliability, but the pattern of recent complaints indicates deteriorating service quality. The business demonstrates competence but lacks accountability and follow-through on commitments. Read less