Wiley’s Plumbing & Heating

Wiley's Plumbing & Heating demonstrates strong professionalism and technical expertise, with consistently positive feedback on staff courtesy, responsiveness, and skill level. However, the company is significantly hampered by recurring pricing concerns—multiple customers report unexpected charges, inflated labor hours, fuel surcharges, and markups on parts that were not clearly disclosed upfront... Read more

Wiley's Plumbing & Heating demonstrates strong professionalism and technical expertise, with consistently positive feedback on staff courtesy, responsiveness, and skill level. However, the company is significantly hampered by recurring pricing concerns—multiple customers report unexpected charges, inflated labor hours, fuel surcharges, and markups on parts that were not clearly disclosed upfront. Project completion is generally solid, though several reviews document scheduling failures and follow-up issues. The stark contrast between glowing testimonials (many 5-star reviews praising honesty and integrity) and serious complaints about billing practices and organizational lapses suggests inconsistent execution and potential systemic issues with transparency and accountability. Read less