Watters Plumbing

Watters Plumbing demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism, experience, and project completion. The company excels in punctuality, communication, and technical skill, with numerous customers praising specific technicians (Dylan, Cletus, Al, Brian, Jared) for their knowledge and courteous demeanor. However, pricing emerges ... Read more

Watters Plumbing demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism, experience, and project completion. The company excels in punctuality, communication, and technical skill, with numerous customers praising specific technicians (Dylan, Cletus, Al, Brian, Jared) for their knowledge and courteous demeanor. However, pricing emerges as a notable weakness, with multiple customers citing high costs, unexpected charges, and payment disputes. Several significant negative reviews document serious issues including poor craftsmanship in new construction, unresponsive management, and miscommunication about pricing terms. While the majority of recent reviews (2024-2025) are highly positive, older reviews reveal persistent quality control and customer service inconsistencies. Read less