Slakey

Slakey Brothers demonstrates strong technical expertise and competitive pricing, with many customers praising product availability and knowledgeable staff. However, professionalism scores are significantly dragged down by consistent complaints about inconsistent customer service, rude staff interactions, and poor communication. Project completion issues include order fulfillment delays, lost invoi... Read more

Slakey Brothers demonstrates strong technical expertise and competitive pricing, with many customers praising product availability and knowledgeable staff. However, professionalism scores are significantly dragged down by consistent complaints about inconsistent customer service, rude staff interactions, and poor communication. Project completion issues include order fulfillment delays, lost invoices, and failure to follow through on promises. The company shows a stark divide between excellent individual staff members (Phil, Steven, Sandy, Brandon) and problematic service experiences, suggesting inconsistent operational standards across locations and shifts. Read less