Savage and Son

Savage and Son demonstrates strong professionalism with consistently courteous, punctual, and responsive service across 89 mentions. Technical expertise is solid with 68 mentions of skilled workmanship and problem-solving. Project completion shows moderate strength (52 mentions) but is tempered by several documented cases of incomplete repairs, recurring issues within days, and follow-up failures.... Read more

Savage and Son demonstrates strong professionalism with consistently courteous, punctual, and responsive service across 89 mentions. Technical expertise is solid with 68 mentions of skilled workmanship and problem-solving. Project completion shows moderate strength (52 mentions) but is tempered by several documented cases of incomplete repairs, recurring issues within days, and follow-up failures. Pricing receives a conservative score (73.0) based on 18 mentions—while many customers praise fair pricing and value, a notable subset reports high costs, travel time charges, and billing disputes that undermine confidence in this dimension. The company's long operational history and predominantly positive recent reviews (past 12 months) are offset by recurring complaints about communication lapses, unresolved estimates, and service quality inconsistency depending on assigned technician. Read less