Rooter-Man Plumbers

This contractor has a deeply split reputation. A large cluster of recent reviews (2024–2025) from what appears to be a Savannah/Georgia-area operation are overwhelmingly positive, praising named technicians like Felix, Ben, Daniel, Adam, and Conall for professionalism, speed, and technical skill. However, a significant and consistent body of negative reviews — spanning multiple years and appea... Read more

This contractor has a deeply split reputation. A large cluster of recent reviews (2024–2025) from what appears to be a Savannah/Georgia-area operation are overwhelmingly positive, praising named technicians like Felix, Ben, Daniel, Adam, and Conall for professionalism, speed, and technical skill. However, a significant and consistent body of negative reviews — spanning multiple years and appearing to reference a Truckee/Tahoe-area operation under the same or similar brand — describes serious issues including price gouging, hidden fees, rude and threatening dispatcher/owner behavior, incomplete work, and outright refusal to provide invoices or honor warranties. Pricing is the weakest dimension, with numerous reviewers explicitly describing charges as 3–5x market rate, surprise fees, and non-transparent billing practices. Project completion is also dragged down by multiple accounts of jobs left unfinished while full payment was still collected. The experience dimension scores moderately well due to many positive accounts of skilled individual technicians, but is offset by several cases of incorrect repairs and misdiagnosis. Read less