Root-O-Matic

Root-O-Matic has a strong base of positive reviews praising honesty, integrity, technical skill, and responsiveness across many years of service. The professionalism score is tempered by two credible negative reviews: one describing a missed appointment, poor follow-through on a toilet installation, and unresolved billing disputes (2014), and another alleging an abandoned AC installation (2018). P... Read more

Root-O-Matic has a strong base of positive reviews praising honesty, integrity, technical skill, and responsiveness across many years of service. The professionalism score is tempered by two credible negative reviews: one describing a missed appointment, poor follow-through on a toilet installation, and unresolved billing disputes (2014), and another alleging an abandoned AC installation (2018). Pricing is generally praised as fair and competitive, but one negative review alleges overcharging for a simple repair with suspicious billing practices, which meaningfully reduces the pricing score. Project completion is largely positive — multiple reviewers describe jobs finished on time and thoroughly — but the 2014 toilet installation review documents a clear failure to complete work correctly and follow through on callbacks, which cannot be ignored. Experience scores highest, with multiple reviewers specifically noting superior equipment, accurate diagnostics, and skilled problem-solving that saved customers from unnecessary costly repairs. Read less