R & S Plumbing, Heating & Appliance

R&S Plumbing, Heating and Appliance has a deeply mixed review profile. Positive reviews highlight a knowledgeable, dedicated technician (Rudy) who follows through on jobs, works in difficult conditions, and charges fair prices. However, serious negative reviews describe misdiagnosis, overcharging, missed appointments, rude behavior, refusal to share part numbers, and unauthorized contact with thir... Read more

R&S Plumbing, Heating and Appliance has a deeply mixed review profile. Positive reviews highlight a knowledgeable, dedicated technician (Rudy) who follows through on jobs, works in difficult conditions, and charges fair prices. However, serious negative reviews describe misdiagnosis, overcharging, missed appointments, rude behavior, refusal to share part numbers, and unauthorized contact with third parties — all of which significantly drag down scores across every dimension. Professionalism is the most contested dimension, with multiple reviews explicitly citing rudeness, missed appointments, and lack of accountability alongside praise for friendliness and honesty. Project completion is similarly split, with one reviewer's furnace problem going unresolved and another describing repeated installation failures. The overall picture is of a contractor with genuine skill and loyal long-term customers but a troubling pattern of serious service failures that cannot be ignored. Read less