Porters Plumbing

With only two reviews, data is extremely limited and no reliable WW Score can be produced. The reviews are sharply divided: one 5-star review praises punctuality, professionalism, preparedness, and thoroughness (checking pilot lights before leaving), while the 2-star review describes an incomplete job where the contractor failed to relight a pilot light after turning off gas, then quoted $110 to r... Read more

With only two reviews, data is extremely limited and no reliable WW Score can be produced. The reviews are sharply divided: one 5-star review praises punctuality, professionalism, preparedness, and thoroughness (checking pilot lights before leaving), while the 2-star review describes an incomplete job where the contractor failed to relight a pilot light after turning off gas, then quoted $110 to return and correct the oversight — a significant customer service failure, particularly for a senior customer. The project completion dimension is notably mixed, as the water heater install itself was completed but a directly related task was left undone and the callback was not honored without additional charge. Pricing received a low score due to the $110 callback charge for what the reviewer reasonably considered unfinished work. Read less