Find Nearby Plumbers In Reno, Nevada

Jamie Brimer and Brimer Construction & Plumbing earn consistently strong marks across nearly all dimensions, with professionalism being the standout strength — reviewers repeatedly cite prompt communication, responsiveness, punctuality, and a genuinely caring attitude across 18 of 20 reviews. Project completion is also very strong, with multiple reviewers noting that permits, inspections, and coordination with third parties were handled seamlessly, often while clients were out of town. Experience scores well too, with reviewers describing technically sound gas line installations, leak detection, water heater replacements, and pressure regulation work across a wide range of job types. Pricing data is limited — only three reviews touch on cost, with one noting the crew is 'not the cheapest' and another highlighting transparent, no-pressure pricing — resulting in a conservative but modestly positive pricing score. The overall WW Score reflects a contractor with a long, consistent track record of quality and reliability, tempered slightly by the age of many reviews.

• All 20 reviews are 5-star ratings (one is 4-star), which warrants mild scrutiny; however, the reviews contain specific job details, named individuals, varied writing styles, and concrete scenarios that strongly suggest authenticity rather than fabrication.
• RECENCY WARNING: Only 4 of 20 reviews are from the past 12 months (2023–2024). The majority of reviews (16 of 20) are from 2012–2022, with a cluster from 2017–2020. The WW Score reflects this historical data and may not fully represent current performance.
• One review (2020-03-03) is from a customer who could not use Jamie's services due to a licensing limitation (Nevada vs. California). This review praises his phone manner and helpfulness but contains no data on actual work quality — it was excluded from dimension scoring but counted in total reviews analyzed.
• No negative reviews are present in this dataset. While this may reflect genuine quality, it could also reflect platform curation or selective review solicitation. Score confidence is not reduced due to this alone, given the specificity and variety of the positive reviews.

The WW Score of 88.6 carries HIGH overall confidence for historical performance, supported by a large volume of specific, detailed, and stylistically varied reviews — but prospective customers should note that most reviews are over two years old and should seek recent references to confirm current service quality.

Mansfield Plumbing demonstrates exceptional performance across all four dimensions, with particularly strong marks for professionalism (91.5) driven by consistent praise for punctuality, communication, and courteous demeanor across 98 reviews. Project completion scores (89.0) reflect reliable follow-through and timely job delivery mentioned in 87 reviews. Experience and technical skill (87.5) are well-documented across 68 reviews highlighting problem-solving ability and quality workmanship. Pricing (84.0) is generally perceived as fair and reasonable, though some reviews note premium positioning; this dimension has the lowest mention count (42) suggesting less emphasis in customer feedback. The overall WW Score of 88.2 reflects a highly trustworthy contractor with strong execution across all service dimensions.

• Two negative reviews (1-star ratings from 2022-12-12 and 2021-12-15) cite poor customer service and lack of recovery effort, contrasting sharply with overwhelmingly positive feedback. These appear isolated incidents rather than systemic issues.
• One review (2017-08-11, 2-star) reports a missed appointment and higher pricing; this is an older review (7+ years) and may reflect past operational issues.
• Several very old reviews (2011-2016) contain minimal detail ('unknown', 'very well', 'still working today') but are uniformly 5-star; these lack substantive evidence and should be weighted conservatively.
• Approximately 70% of reviews are from 2021-2025 (recent), providing strong recency weighting. Reviews older than 2020 represent ~15% of dataset and show less detailed feedback.
• No evidence of fake review patterns detected. Reviews demonstrate specific details, varied language, and authentic customer scenarios. Positive reviews include legitimate criticisms or caveats (e.g., 'on the $$$ side but worth it'), suggesting genuine feedback.

This WW Score of 88.2 is highly reliable, supported by 123 usable reviews with strong recency (70% from past 4 years) and consistent evidence across all four dimensions. The HIGH overall confidence is justified by substantial mention counts (42-98 per dimension) and coherent narrative across reviews. The two isolated negative reviews and older sparse reviews do not materially undermine the score given the overwhelming volume of detailed, recent positive feedback demonstrating genuine customer satisfaction with professionalism, completion, and experience.

Jolly Rooter demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest area, with 72 mentions highlighting punctuality, responsiveness, politeness, and communication—Rich frequently responds within minutes and shows up on time or early. Project completion is equally strong with 68 mentions confirming jobs are finished thoroughly, cleanly, and on schedule. Experience is well-documented across 52 mentions, with customers praising technical knowledge, problem-solving ability, and quality workmanship. Pricing receives strong support from 38 mentions, with customers consistently noting fair, transparent, and competitive rates. The company's ethical approach—refusing jobs outside their expertise and declining to pressure customers—further reinforces trust.

• All 87 reviews are 5-star ratings except for 2 one-star reviews (2.3% negative rate). While the positive reviews contain specific details and vary in language, the overwhelming uniformity of 5-star ratings is atypical and warrants caution. However, the two negative reviews appear genuine and are not contradicted by the positive feedback, suggesting the high rating concentration reflects genuinely strong performance rather than fake reviews.
• Two legitimate negative reviews (2022-11-30 and 2020-09-24) document service refusals and unavailability during emergencies. These are factual complaints that reduce confidence slightly but do not invalidate the overall score, as they represent exceptions in an otherwise consistent track record.
• Review recency is strong: 58 of 87 reviews (67%) are from the past 12 months (2024-2023), with the oldest reviews dating to 2020. This provides current and reliable data.
• No evidence of repetitive phrasing or suspicious language patterns detected. Reviews vary in style, length, and specific details, suggesting authentic customer experiences rather than fabricated testimonials.

This WW Score of 88.2 is highly reliable and should be trusted. It is based on 85 usable reviews with strong data across all four dimensions, particularly high mention counts (38–72) that exceed the confidence threshold. The company demonstrates consistent excellence in professionalism and project completion, with fair pricing and strong technical expertise. The two negative reviews are legitimate exceptions that do not undermine the overall pattern. Recency is excellent, with two-thirds of reviews from the past year. The only minor caveat is the unusually high concentration of 5-star ratings, which suggests either genuinely exceptional service or a slight selection bias toward satisfied customers; however, the specificity and variation in positive reviews mitigate concerns about fabrication.

Mighty Mike Plumbing earns strong marks across all four dimensions, with professionalism being the standout driver of the score — responsiveness, punctuality, communication, and courteous behavior are mentioned in the overwhelming majority of substantive reviews. Project completion is also very well-supported, with reviewers consistently noting same-day or next-day service, jobs finished on time, and follow-through on callbacks. Experience scores well based on numerous mentions of accurate diagnosis, skilled workmanship, and problem-solving across a wide variety of plumbing tasks. Pricing receives a slightly more conservative score due to one reviewer explicitly noting high pricing for a shower drain job and another acknowledging the company is 'probably not the cheapest,' though the majority of pricing mentions are positive and describe fair or reasonable rates. Two negative reviews — one citing an abandoned repair with no follow-up communication and one citing a failure to respond after initial contact — prevent a perfect score in professionalism and project completion.

• Two reviews with identical or near-identical text were detected (dated 2024-06-09 and 2024-03-08), both describing 'Exceptional service from start to finish' for a plumbing emergency involving Moises. This is a strong indicator of a duplicated or potentially fake review. One of these has been discounted in scoring.
• 23 reviews contained no text at all — only a star rating. These were excluded from dimension scoring as they provide no usable evidence per scoring rules.
• One 1-star review (2023-02-22) describes an abandoned repair job where Mike ordered a part, promised follow-up, and then went completely silent for months with a full voicemail box. This is a meaningful negative signal for both professionalism and project completion and was weighted accordingly.
• One 1-star review (2022-02-14) describes a failure to respond after initiating contact on a weekend emergency. This is a minor but noted negative signal for responsiveness.
• One 3-star review (2015-06-10) describes a consistent failure to deliver an estimate after multiple follow-up calls, indicating a pattern of poor follow-through that predates the bulk of positive reviews.
• One 2-star review (2016-09-01) contains no text and was excluded from dimension scoring.
• A significant portion of reviews (approximately 30+) are older than 3 years, with the oldest dating to 2012-2013. These were given reduced weight relative to the large volume of 2022-2025 reviews. Recent reviews (2024-2025) are predominantly positive and suggest the business has maintained or improved quality.
• The overall review pattern is heavily skewed toward 5-star ratings with limited negative feedback. While most reviews appear genuine and contain specific details, the volume of blank 5-star reviews warrants mild caution.

This WW Score is based on a large and diverse review set spanning over a decade, with strong recent data from 2022–2025, and is considered highly reliable overall, though the presence of two near-duplicate reviews, 23 blank reviews, and two credible negative reviews describing follow-through failures introduce a modest downward adjustment to full confidence.

Bonanza Plumbing, and Rick in particular, receives consistently strong praise across professionalism, project completion, and technical experience. Multiple reviewers highlight punctuality, responsiveness, clear communication, and a genuine customer-first attitude — including a notable instance of Rick proactively checking in on a past customer and resolving an unrelated issue at no apparent charge. Project completion is well-supported, with jobs described as finished efficiently, correctly the first time, and with prompt follow-up when a post-installation defect was discovered. Pricing transparency is mentioned positively in a handful of reviews, with one reviewer specifically noting upfront pricing and another appreciating that Rick resolved an issue without unnecessary upselling. One 4-star review flagged a professionalism concern related to a vehicle's appearance and a political statement, though the reviewer acknowledged the owner's accountability in response. Several reviews are older than 12 months, but the most recent reviews from 2024 remain consistent in tone and quality, suggesting sustained performance.

• Several reviews use similarly enthusiastic language and all ratings are 4–5 stars with no critical outliers beyond one minor complaint; however, reviews contain sufficient specific detail (named technicians, specific systems installed, unique scenarios) to suggest authenticity rather than fabrication.
• Recency note: 6 of 15 reviews are from 2021 or earlier, with the oldest dating to 2017. While recent 2023–2024 reviews remain consistent, older reviews carry reduced weight per scoring rules.
• One review (2021-01-15, 4 stars) raised a professionalism concern about vehicle parking and a political statement on the vehicle; this was factored into the professionalism score as a minor negative data point.
• Reviews reference multiple technicians (Rick, Ray, Harry) across different time periods. Harry appears only in a 2017 review and may no longer be with the company; scores reflect the overall body of evidence rather than any single individual.

This WW Score carries HIGH overall confidence, supported by 15 reviews with specific, detailed, and largely consistent feedback across all four dimensions, though consumers should note that a meaningful portion of reviews are more than two years old and the score may not fully reflect the company's most current operational state.

Auburn Plumbing has an overwhelmingly positive review record spanning over a decade, with consistent praise for professionalism, responsiveness, and technical skill across dozens of detailed, specific reviews. Pricing is frequently described as reasonable, fair, or lower than competitors, and Dave in particular is repeatedly commended for offering free phone troubleshooting that saves customers money. Project completion scores are strong but slightly tempered by two notable negative reviews: one describing a no-show without communication, and one describing an incomplete job with billing disputes and missing tools. Experience scores are high, with multiple reviewers describing complex diagnostic work, camera inspections, hydrojetting, and creative problem-solving that other plumbers had failed to resolve. The small number of negative reviews are credible and specific, which actually increases overall confidence in the authenticity of the review pool.

• Two reviews rated 1-star describe genuine service failures: one no-show with no callback (2015), and one incomplete job with billing disputes and missing tools (2016). These are credible negative signals and were factored into project_completion and professionalism scores.
• Three reviews contain only the text 'unknown' with no usable content — these were excluded from scoring but counted in total reviews analyzed.
• One review (2016-10-16 and 2016-10-17) appears to be a near-duplicate submission of the same review by the same customer. Only one instance was counted in mention tallies.
• The vast majority of reviews are 5-star, which warrants mild scrutiny. However, the reviews are highly specific — naming individual technicians, describing exact problems, job durations, and unique scenarios — which strongly suggests authenticity rather than fabrication.
• Recency note: Approximately 18 reviews are from 2025–2024, indicating the business remains active and consistently reviewed. Older reviews (pre-2016) were given slightly reduced weight but remain directionally consistent with recent feedback.

This WW Score is based on a large, detailed, and largely authentic-appearing review set spanning over a decade with strong recency, making it one of the more reliable scores possible — though two credible negative reviews prevent a top-tier score and should be considered by prospective customers.