NDI Plumbing

NDI Plumbing & Mechanical has a large volume of positive reviews praising professionalism, promptness, and technical competence, with many named technicians (Austin, Clint, Tony, Quinn, Scott, Damien, Butch, Niko) receiving specific commendations. However, a meaningful cluster of negative reviews raises serious concerns: allegations of dishonest quoting and price inflation, a technician knowingly ... Read more

NDI Plumbing & Mechanical has a large volume of positive reviews praising professionalism, promptness, and technical competence, with many named technicians (Austin, Clint, Tony, Quinn, Scott, Damien, Butch, Niko) receiving specific commendations. However, a meaningful cluster of negative reviews raises serious concerns: allegations of dishonest quoting and price inflation, a technician knowingly installing wrong parts and refusing to fix the resulting leak without additional billing, unfinished AC work charged at above-agreed prices, and poor communication including a no-show. Pricing confidence is dragged down by multiple credible complaints about false quotes and overcharging, preventing a higher score despite some positive pricing mentions. Project completion is similarly penalized by documented cases of incomplete or defective work and failure to honor implied warranties. The overall picture is a contractor with capable technicians but inconsistent quality control and some troubling integrity concerns at the management level. Read less