Millennium Plumbing

Millennium Plumbing earns strong marks for responsiveness and professionalism from the majority of reviewers, with many praising punctuality, friendly technicians, and clear communication. However, a meaningful minority of negative reviews — including allegations of price gouging, defective work, rude office staff, and at least one serious claim of abandoned work and unlicensed operation — sig... Read more

Millennium Plumbing earns strong marks for responsiveness and professionalism from the majority of reviewers, with many praising punctuality, friendly technicians, and clear communication. However, a meaningful minority of negative reviews — including allegations of price gouging, defective work, rude office staff, and at least one serious claim of abandoned work and unlicensed operation — significantly temper the overall score. Pricing is the weakest dimension, with multiple reviewers citing quotes that were two to three times higher than competitors, and one reviewer successfully completing a job themselves after declining an unnecessary upsell. Project completion is also mixed, with several reviews noting incomplete work, recurring leaks after repairs, and one severe allegation of work that caused a gas leak and basement flooding. The score reflects a contractor with genuine strengths in emergency availability and frontline technician quality, but with real and documented inconsistencies in pricing integrity, workmanship quality, and office-level customer service. Read less