Master Service Plumbing

Master Service Plumbing demonstrates strong professionalism and technical expertise, with 45 reviews explicitly praising punctuality, communication, courtesy, and responsiveness. However, the company is significantly hampered by serious pricing concerns (12 mentions) with multiple customers reporting excessive charges, hidden fees, and inflated labor rates, resulting in a conservative 58/100 prici... Read more

Master Service Plumbing demonstrates strong professionalism and technical expertise, with 45 reviews explicitly praising punctuality, communication, courtesy, and responsiveness. However, the company is significantly hampered by serious pricing concerns (12 mentions) with multiple customers reporting excessive charges, hidden fees, and inflated labor rates, resulting in a conservative 58/100 pricing score. Project completion issues (18 mentions) reveal a troubling pattern: incomplete work, installation errors, failed callbacks, and unresolved disputes. While recent reviews (2024-2025) are overwhelmingly positive, older reviews (2015-2023) contain severe complaints about quality control, billing disputes, and unprofessional conduct. The weighted WW Score of 72.8 reflects strong operational execution undermined by persistent financial and follow-through problems. Read less