Mackinaw Plumbing

Mackinaw Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism (85.3) and experience (86.5). The company excels at responsiveness, emergency service availability, and technical competence, with numerous reviews praising Terry's quick response times and quality workmanship. Pricing is fair and transparent (83.8), though projec... Read more

Mackinaw Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism (85.3) and experience (86.5). The company excels at responsiveness, emergency service availability, and technical competence, with numerous reviews praising Terry's quick response times and quality workmanship. Pricing is fair and transparent (83.8), though project completion shows the lowest score (79.2) due to documented instances of missed appointments, communication lapses, and billing disputes. The stark contrast between 31 five-star reviews and 5 one-star reviews suggests either highly variable service quality or potential customer-specific issues; however, the one-star reviews contain specific, credible allegations (missed appointments, billing discrepancies, permit violations) that cannot be dismissed as fake. Read less