JM Plumbing

J&M Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks across all four dimensions. Professionalism (85.0) is well-supported by 24 mentions highlighting punctuality, responsiveness, politeness, and communication. Pricing (84.0) receives strong validation across 13 mentions emphasizing fair rates and value. Experience (87.0) is reinforced by 1... Read more

J&M Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks across all four dimensions. Professionalism (85.0) is well-supported by 24 mentions highlighting punctuality, responsiveness, politeness, and communication. Pricing (84.0) receives strong validation across 13 mentions emphasizing fair rates and value. Experience (87.0) is reinforced by 16 mentions of skilled workmanship and problem-solving ability. However, Project Completion (78.0) is the weakest dimension, with 18 mentions revealing two significant failures: one customer was left with a flooded basement after incomplete diagnostic work, and another experienced a no-show appointment with no callback. These serious incidents substantially lower confidence in follow-through reliability despite numerous positive completion reports. Read less