Ira Hansen and Sons Plumbing

Ira Hansen and Sons Plumbing demonstrates strong overall performance with a WW Score of 81.2. The company excels in professionalism (86.5), with extensive evidence of punctuality, courteous technicians, and responsive communication across 142 reviews. Project completion is solid at 84.0 with 118 mentions showing jobs finished on time and follow-through honored. Experience scores 83.5 based on 97 m... Read more

Ira Hansen and Sons Plumbing demonstrates strong overall performance with a WW Score of 81.2. The company excels in professionalism (86.5), with extensive evidence of punctuality, courteous technicians, and responsive communication across 142 reviews. Project completion is solid at 84.0 with 118 mentions showing jobs finished on time and follow-through honored. Experience scores 83.5 based on 97 mentions of skilled workmanship and technical knowledge. However, pricing emerges as a notable weakness at 71.0 across 58 mentions, with recurring complaints about high labor rates, lack of itemized invoices, and charges perceived as excessive relative to parts costs. Recent reviews (past 12 months) are predominantly positive, but older reviews reveal persistent pricing concerns and occasional service failures. Read less