Hoffman Plumbing

Hoffman Plumbing demonstrates strong professionalism with punctual arrivals, courteous technicians, and responsive communication across 156 mentions. Project completion is solid at 81.0, with most jobs finished on time and callbacks honored, though some reviews cite incomplete work or follow-up issues. Technical experience scores 80.5 based on 118 mentions of skilled diagnostics and quality workma... Read more

Hoffman Plumbing demonstrates strong professionalism with punctual arrivals, courteous technicians, and responsive communication across 156 mentions. Project completion is solid at 81.0, with most jobs finished on time and callbacks honored, though some reviews cite incomplete work or follow-up issues. Technical experience scores 80.5 based on 118 mentions of skilled diagnostics and quality workmanship. However, pricing emerges as a significant weakness at 68.0 across 67 mentions—customers frequently report high service fees ($195+ minimums), substantial markups on parts (25-100%), and surprise charges not disclosed upfront. The company excels in responsiveness and emergency service but struggles with transparent pricing communication. Read less