Goettl Air Conditioning and Plumbing

Goettl demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising knowledgeable, courteous, and thorough service delivery. However, the company is significantly undermined by severe pricing concerns—numerous customers report being quoted 2-4x higher than competitors for identical work, with allegations of aggressive upselling and fear-base... Read more

Goettl demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising knowledgeable, courteous, and thorough service delivery. However, the company is significantly undermined by severe pricing concerns—numerous customers report being quoted 2-4x higher than competitors for identical work, with allegations of aggressive upselling and fear-based sales tactics. Project completion is hampered by chronic scheduling failures, including no-shows, cancellations, and missed callbacks, creating frustration despite quality workmanship. The acquisition of Pacific Drain and subsequent rebranding appears to have degraded service consistency and customer trust. Read less