Gibson Plumbing & Mechanical

Gibson Plumbing demonstrates strong professionalism with consistent praise for responsiveness, punctuality, and courteous staff across 42 reviews. Technical expertise and workmanship quality are well-documented across 26 reviews, with technicians frequently praised for skill and problem-solving. However, project completion shows concerning gaps: while many jobs are completed successfully, multiple... Read more

Gibson Plumbing demonstrates strong professionalism with consistent praise for responsiveness, punctuality, and courteous staff across 42 reviews. Technical expertise and workmanship quality are well-documented across 26 reviews, with technicians frequently praised for skill and problem-solving. However, project completion shows concerning gaps: while many jobs are completed successfully, multiple reviews (5 negative reviews from 2013-2017) document serious follow-up failures, abandoned work, and unresolved issues requiring multiple callbacks. Pricing presents a mixed picture—many recent reviews praise fair pricing and transparency, but older reviews (2013-2017) contain detailed complaints about excessive charges, inflated labor rates, and aggressive billing practices. The company appears to have improved significantly in recent years (2024-2025 reviews are overwhelmingly positive), but historical pricing and completion issues warrant caution. Read less