D & D Plumbing

D&D Plumbing demonstrates strong individual technician performance — Albert, Johnny, Kyle, Juan, Scott, and Jerry are repeatedly praised for professionalism, technical knowledge, and responsiveness — but the company is significantly dragged down by a persistent and well-documented pattern of failing to return calls and deliver estimates, which directly harms both professionalism and project co... Read more

D&D Plumbing demonstrates strong individual technician performance — Albert, Johnny, Kyle, Juan, Scott, and Jerry are repeatedly praised for professionalism, technical knowledge, and responsiveness — but the company is significantly dragged down by a persistent and well-documented pattern of failing to return calls and deliver estimates, which directly harms both professionalism and project completion scores. Pricing is a mixed picture: several reviewers praised fair or low pricing, while multiple others reported surprise charges (travel time billed as labor, undisclosed fees, and one egregious case where a $6,700 replacement was recommended for what turned out to be a $40 loose fuse fix). Project completion is hurt by at least three credible accounts of work failing shortly after completion with poor warranty follow-through, and multiple reviews citing abandoned estimates or no-call-no-shows. Experience scores are buoyed by genuinely impressive technical work on complex radiant/hydronic and solar systems, but undermined by at least two cases of misdiagnosis or incomplete investigation. Read less