B & B Septic Service

The majority of reviews praise polite, courteous technicians and same-day or next-day responsiveness, which drives professionalism scores upward. However, two significant negative reviews — one describing a canceled and rescheduled appointment with no regard for the customer's time, and another describing a bait-and-switch pricing situation where the final bill was $200 more than quoted and the ... Read more

The majority of reviews praise polite, courteous technicians and same-day or next-day responsiveness, which drives professionalism scores upward. However, two significant negative reviews — one describing a canceled and rescheduled appointment with no regard for the customer's time, and another describing a bait-and-switch pricing situation where the final bill was $200 more than quoted and the inspection report was withheld until payment — meaningfully drag down both professionalism and project completion scores. Pricing is a mixed picture: several reviewers praised competitive rates and transparency, but the one explicit complaint about undisclosed charges is a serious red flag that prevents a high pricing score. Experience mentions are limited but generally positive, with technicians described as knowledgeable and efficient. The bulk of reviews are from 2011–2020, with no reviews in the past 12 months, which reduces overall reliability. Read less