Alpine Plumbing

Alpine Plumbing presents a deeply mixed record across all four dimensions. On the positive side, a substantial number of reviewers praised individual technicians — particularly Rafal, Jerry, Brad, Emmanuel, and Bob — for being professional, timely, knowledgeable, and friendly, with many repeat customers expressing strong loyalty. However, a significant cluster of negative reviews raises seriou... Read more

Alpine Plumbing presents a deeply mixed record across all four dimensions. On the positive side, a substantial number of reviewers praised individual technicians — particularly Rafal, Jerry, Brad, Emmanuel, and Bob — for being professional, timely, knowledgeable, and friendly, with many repeat customers expressing strong loyalty. However, a significant cluster of negative reviews raises serious concerns: multiple customers reported work that failed shortly after completion with no warranty follow-through, technicians arriving unprepared or abandoning jobs mid-project, and owners responding to complaints with hostility or refusal to return. Pricing complaints are notable, including hidden trip charges, after-hours rate disputes, charges exceeding quotes by 50%, and billing for work that was not completed satisfactorily. Project completion is the most damaged dimension, with documented cases of dishwashers still flooding after a 'fix,' pipes re-leaking within weeks, incomplete drain cleaning, and no-shows on multiple scheduled appointments. The overall picture is of a company with capable individual technicians but inconsistent quality control, poor complaint resolution, and recurring communication failures. Read less