A1 Plumbing

A-1 Plumbing has a large and genuinely mixed review record spanning nearly two decades. The majority of positive reviews praise punctuality, communication, and technical skill — particularly on complex sewer line replacements and pipe bursting jobs — and several detailed accounts describe exceptional problem-solving under difficult conditions. However, a meaningful cluster of negative reviews ... Read more

A-1 Plumbing has a large and genuinely mixed review record spanning nearly two decades. The majority of positive reviews praise punctuality, communication, and technical skill — particularly on complex sewer line replacements and pipe bursting jobs — and several detailed accounts describe exceptional problem-solving under difficult conditions. However, a meaningful cluster of negative reviews describes serious professionalism failures including rudeness, use of profanity toward customers, billing disputes, unauthorized work, hidden charges, and at least one instance of alleged theft of parts. Pricing feedback is similarly split: many reviewers found costs fair or competitive, while others reported being significantly overcharged or billed for unauthorized work. Project completion is dragged down by multiple accounts of recurring problems after job completion, unresolved callbacks, and at least one case where a foreign object left in a sewer line caused repeated backups over four months. Experience scores are moderate-to-positive overall but tempered by documented cases of incorrect installations and missed diagnoses. Read less