PPS Incorporated

PPS Incorporated receives generally positive feedback across most dimensions, with technicians like Leo and Chris/Edgar frequently praised for professionalism, friendliness, and technical competence. Pricing is noted favorably in multiple reviews, including one instance where the company proactively reduced an invoice for work not completed — a strong indicator of pricing integrity. However, the... Read more

PPS Incorporated receives generally positive feedback across most dimensions, with technicians like Leo and Chris/Edgar frequently praised for professionalism, friendliness, and technical competence. Pricing is noted favorably in multiple reviews, including one instance where the company proactively reduced an invoice for work not completed — a strong indicator of pricing integrity. However, the single most recent review (2022) is a significant negative outlier, describing a serious lapse in professionalism where long-term customers were dropped from the service area without any notice, directly impacting the professionalism and project completion scores. The bulk of positive reviews are from 2016–2021, meaning the recency picture is mixed and the 2022 complaint carries notable weight as the most current data point. Read less