CSI Plumbing Service And Repair

Sentinel Plumbing (recent reviews, 2024–2025) shows a strong pattern of positive feedback around punctuality, professionalism, and fair pricing, with multiple customers citing same-day service and honest quotes. However, the review pool contains a significant number of older reviews (2011–2022) attributed to a different operator — CSI Plumbing / Dwayne Kurr — which include serious complain... Read more

Sentinel Plumbing (recent reviews, 2024–2025) shows a strong pattern of positive feedback around punctuality, professionalism, and fair pricing, with multiple customers citing same-day service and honest quotes. However, the review pool contains a significant number of older reviews (2011–2022) attributed to a different operator — CSI Plumbing / Dwayne Kurr — which include serious complaints about no-shows, failed repairs, poor communication, and abandoned callbacks. These negative reviews meaningfully drag down the professionalism and project completion scores. The pricing dimension scores moderately well as multiple reviewers across both eras cited competitive or fair rates. Experience scores are solid but tempered by at least two documented cases of substandard workmanship under the CSI-era reviews. Overall, the score reflects a mixed but improving picture, with recent Sentinel-branded reviews being substantially more positive than the historical record. Read less