AJ’s Sewer & Drain

AJ's Sewer & Drain has a strong overall profile built on consistent praise for responsiveness, honesty, and technical competence across multiple reviews spanning 2021–2023. Pricing is a notable strength, with multiple reviewers explicitly calling out affordability and fair quotes compared to competitors. However, the single 1-star review from July 2023 is a significant drag on the project comple... Read more

AJ's Sewer & Drain has a strong overall profile built on consistent praise for responsiveness, honesty, and technical competence across multiple reviews spanning 2021–2023. Pricing is a notable strength, with multiple reviewers explicitly calling out affordability and fair quotes compared to competitors. However, the single 1-star review from July 2023 is a significant drag on the project completion and professionalism scores, as it describes a missed appointment, no-show without proper notice, and complete failure to follow up despite multiple attempts — a serious lapse in reliability. The experience dimension is well-supported, with reviewers describing accurate diagnoses, efficient repairs, and going beyond the scope of the job. The recency of the negative review (the most recent in the dataset) warrants particular attention as it may reflect a more current pattern. Read less