Find Nearby Plumbers In Omaha, Nebraska

Telly (Victory Plumbing) demonstrates consistently strong performance across all dimensions. Professionalism is exceptionally well-documented with 32 mentions emphasizing punctuality, courtesy, communication, and cleanliness. Project completion is reliably strong with 28 mentions confirming jobs finished as promised and callbacks honored. Experience is well-supported by 18 mentions highlighting skilled workmanship, problem-solving ability, and technical knowledge. Pricing receives moderate support (8 mentions) with customers consistently reporting fair, transparent, and reasonable rates with no hidden charges. The single 2-star review from 2015-10-21 contains no text and cannot be evaluated; it is an outlier among 44 five-star reviews.

• Dataset heavily skewed toward 5-star reviews (44 of 45 reviews are 5.0 stars). One 2-star review with no text content cannot be analyzed for context.
• Multiple reviews contain minimal text ('unknown', '.', 'professional job done') which limits detailed analysis but does not contradict positive patterns in substantive reviews.
• Most reviews are from 2015-2016 (8+ years old). Only 1 review from past 12 months (2023-01-13). Recency is limited; current performance cannot be fully verified.
• No negative feedback or complaints present in any substantive review. While consistency is positive, complete absence of any criticism is atypical and should be noted.
• Name variations ('Telly', 'Telius', 'Teli') appear across reviews, all referring to same owner, confirming identity consistency.

This WW Score of 88.2 is highly reliable based on strong mention counts across all dimensions and consistent positive patterns in substantive reviews; however, the extreme age of most data (8+ years) and absence of recent reviews limit confidence in current performance, and the overwhelming 5-star concentration warrants cautious interpretation of the true range of customer experience.

In-Law Plumbing demonstrates strong performance across all four dimensions with consistently high mention counts and confidence levels. Professionalism is a standout strength (88.5), with 58 reviews explicitly praising punctuality, responsiveness, communication, and courteous behavior. Project completion scores well at 87.0 across 48 mentions, with customers noting timely job delivery and follow-through on callbacks. Pricing receives 82.0 across 32 mentions—notably lower than other dimensions—reflecting some customer concerns about cost clarity and value perception, though most reviews describe pricing as reasonable and fair. Experience scores 86.5 across 42 mentions, with customers consistently praising technical skill, problem-solving ability, and quality workmanship. The company shows particular strength in repeat customer relationships and long-term client retention.

• Cluster of 5-star reviews from May 10, 2025 (8 reviews on same date) suggests potential review manipulation or coordinated posting; however, these reviews contain specific details (names, project types, timeframes) that suggest authenticity
• Three reviews with empty text fields (May 19, 2024 and October 12, 2024) cannot be analyzed; these are excluded from scoring
• One negative review (January 10, 2025) cites inability to reach company by phone—a professionalism concern that contrasts sharply with 58 other mentions of excellent responsiveness; this suggests possible isolated incident rather than systemic issue
• Two pricing-related complaints (January 13, 2023 and July 2, 2022) indicate occasional bid clarity issues and labor rate concerns; however, these are outliers among 32 positive pricing mentions
• Majority of reviews (approximately 65%) are from past 12 months (2024-2025), providing strong recency weighting; older reviews (2014-2023) are consistent in tone and content with recent reviews, suggesting stable service quality over time

This WW Score of 87.2 is highly reliable, supported by 70 usable reviews with strong mention counts across all dimensions (32-58 mentions each), consistent positive patterns over an 11-year period, and specific corroborating details in customer narratives; however, the pricing dimension (82.0) is slightly lower due to isolated billing clarity concerns that warrant awareness, and the recent cluster of same-date reviews should be noted as a minor confidence qualifier.

Jeff Mumm Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (89/100) supported by 13 mentions of punctuality, courtesy, responsiveness, and communication. Project completion scores well at 88/100 with consistent evidence of thorough work and follow-through. Pricing is fair and transparent (82/100) based on 7 mentions, though fewer reviews address cost explicitly. Experience is solid at 85/100 with demonstrated technical competence and problem-solving ability. However, two critical 1-star reviews from 2017 citing complete communication failures (no response to quote requests) significantly impact overall trustworthiness, despite being older.

• Two 1-star reviews (2017-05-23 and 2017-03-27) report serious communication failures: no response to service requests and failure to deliver promised quotes. These directly contradict the overwhelmingly positive pattern and suggest inconsistent service quality or potential operational issues during that period.
• Three reviews contain only 'unknown' text with 5-star ratings (2015-10-21, 2015-02-11, 2014-10-23), providing no usable data. These were excluded from scoring.
• Most reviews are older than 5 years (dated 2013-2017), with only one review from 2017 and none from 2018 onward. Recent performance data is limited.
• Positive reviews show some repetitive phrasing patterns (e.g., 'prompt,' 'professional,' 'friendly,' 'no mess') but include sufficient specific details (pipe repairs, faucet replacement, supply line issues, tile coordination) to appear genuine rather than fabricated.

This score should be treated with moderate caution: while the HIGH confidence rating reflects strong data volume and consistency in positive reviews, the two serious communication failures in 2017 and the age of most reviews (5+ years old) suggest the current service quality may differ from historical performance, and recent customer feedback is insufficient to validate current reliability.

Integrity Plumbing demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism (87.5) driven by consistent praise for punctuality, communication, and courteous staff. Pricing scores well (82.0) with many customers noting fair, transparent, and competitive rates. Project completion (85.5) reflects reliable follow-through, though a small number of reviews mention delayed callbacks or incomplete follow-up. Technical expertise (83.0) is consistently praised, with customers highlighting knowledgeable technicians and thorough diagnostics. The company's name genuinely reflects its operational values in the majority of reviews.

• FAKE REVIEW PATTERN DETECTED: Reviews dated 2025-06-08, 2025-06-05, and 2025-06-03 contain identical text (long, detailed narrative about managing renovation projects, mentioning Emily, James, Josh, Steve, Lyle by name). This repetition across three consecutive dates is highly suspicious and suggests potential review manipulation.
• EMPTY REVIEWS: 18 reviews contain only a 5.0 rating with no text content. While not necessarily fake, these provide no substantive data and inflate review count without evidence.
• RECENCY BIAS: Approximately 60% of reviews are from 2024-2025 (past 12 months), with a sharp increase in volume in recent months. Earlier reviews (2006-2020) show more varied ratings (including 1-3 star reviews), while recent reviews are overwhelmingly 5-star. This pattern warrants caution.
• NEGATIVE REVIEWS CONCENTRATED IN PAST: Most 1-star and 2-star reviews are from 2013-2022. Recent negative reviews (2024-2025) are rare, which could indicate either genuine improvement or selective review removal/suppression.
• MULTIPLE BUSINESS LOCATIONS/OWNERS: Reviews reference different owners/technicians across different regions (Dave, James, Toby, Marc, Sean, etc.) and locations (Rancho Santa Margarita, Vallejo, Omaha, Utah, Brentwood, etc.), suggesting either multiple franchises under one name or significant data mixing. This complicates reliability assessment.
• INCONSISTENT COMPANY IDENTITY: Some reviews reference 'Integrity Plumbing' as a single-owner operation (Dave, James, Toby), while others describe it as a larger company with multiple crews. Geographic and personnel inconsistencies suggest these may be different companies with the same name.

While the WW Score of 84.2 reflects genuinely positive feedback across most dimensions, the reliability is MODERATE-TO-HIGH rather than fully HIGH due to: (1) suspicious identical reviews in June 2025 suggesting potential manipulation, (2) 18 empty 5-star reviews providing no evidence, (3) dramatic recency bias with 60% of reviews from past 12 months and nearly all recent reviews being 5-star, and (4) apparent mixing of multiple businesses/locations under the same name. The score is most trustworthy for recent service quality (2024-2025) but should be viewed with caution regarding historical consistency. Customers should verify they are contacting the correct location/owner before booking.

The overwhelming majority of reviews praise Bill and Affordable Plumbing for responsiveness, same-day or after-hours availability, courteous demeanor, and fair pricing — all of which are consistently and specifically mentioned across dozens of reviews spanning multiple years. However, four negative reviews (ratings of 1–2 stars) introduce meaningful concerns: one describes an incomplete job with a disputed charge and threatening behavior, one describes a messy incomplete job with overcharging, one describes a worker arriving late and failing to clear the drain while leaving a dirty sink, and one simply states the service 'wasn't really into it.' These negatives drag scores down from what would otherwise be near-perfect marks. Project completion is the most penalized dimension given the explicit complaints about unresolved clogs, unapproved additional work, and a disputed refund. Professionalism scores are tempered by the threatening behavior allegation and the late arrival incident, though the volume of positive professionalism mentions keeps the score solidly above average.

• Four negative reviews (1–2 stars) describe serious issues: incomplete work, disputed charges, threatening behavior, unapproved services, and a messy worksite — these are significant red flags that must be weighed against the positive majority.
• A cluster of 5-star reviews dated 2025-04-10 (4 reviews on the same date) and 2025-02-09 (5 reviews on the same date) show potential review-stuffing patterns. Some of these reviews are generic with limited specifics (e.g., 'Attention everyone!!! The best ever, very good service and very fair price'), which raises authenticity concerns.
• One review from 2025-04-10 is attributed to 'Crown Pumping,' suggesting a business-to-business referral review rather than an independent customer review — this may not reflect a typical customer experience.
• The majority of reviews are 5-star with no detail or very brief praise, which is consistent with a pattern of solicited or incentivized reviews. Confidence in the upper end of scores is reduced accordingly.
• One reviewer explicitly questioned whether Bill is a licensed plumber in the area (2016 review). This has not been confirmed or denied in any other review and warrants independent verification.
• Several reviews are older than 3–5 years (2015–2019 range). While recency-weighted scoring favors the 2024–2025 reviews, the negative reviews from 2017–2020 are also older, making it difficult to assess whether service quality issues have been resolved.
• One blank review (5-star, 2024-12-11) with no text was excluded from dimension scoring as it provides no usable data.

This WW Score carries moderate-to-high reliability given the large volume of reviews (55 total) and consistent mention of key dimensions, but is tempered by credible negative reviews describing incomplete work and disputed charges, a cluster of same-date reviews suggesting possible review solicitation, and one blank review — prospective customers should read the negative reviews carefully before hiring.

Guardian Plumbing demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism (85.2) driven by consistent praise for punctuality, courtesy, and communication. Project completion scores (84.1) reflect reliable follow-through and same-day service capabilities. Experience ratings (83.5) show solid technical competency and problem-solving ability. Pricing presents the weakest dimension (76.8), with recurring complaints about high costs despite quality work, though many customers acknowledge fair value. The company benefits from extensive positive review volume, particularly from loyal, repeat customers praising owner Tony and team members like Joshua.

• FAKE REVIEW PATTERN DETECTED: Reviews dated 2025-06-02, 2025-05-30, and 2025-05-23 contain nearly identical phrasing ('thoroughly impressed with the plumber's professionalism and expertise,' 'tip-top shape,' 'recommend this service highly') suggesting potential review manipulation or template-based submissions. These appear to be artificially generated.
• DUPLICATE REVIEWS: Approximately 80+ reviews appear as exact or near-exact duplicates (same text, different dates or identical text on same date), indicating either data entry errors or systematic review padding. Examples include reviews from 2024-08-03, 2024-07-10, 2024-05-28, 2023-12-06, 2023-11-20, 2023-10-28, 2023-10-25, 2023-10-17, 2023-09-21, 2023-09-20, 2023-09-14, 2023-09-04, 2023-08-26, 2023-06-26, 2023-06-29, and many others.
• MIXED COMPANY ATTRIBUTION: Several reviews reference different company names (Guardian Plumbing, Green Garden Plumbers, Guardian Electric, CW Plumbing, Rescue Rooter) suggesting either multiple businesses, rebranding, or data aggregation errors. This creates ambiguity about which company is being reviewed.
• SEVERE NEGATIVE OUTLIERS: Multiple 1-star reviews describe serious issues including billing fraud ($5.95 charge for no service), property damage ($30,000 kitchen replacement), threatening behavior by owner, and failure to complete work. These are substantive complaints that significantly impact trust despite high volume of positive reviews.
• COMMUNICATION FAILURES: Two detailed 0.5-star reviews document severe communication breakdowns (90+ minutes late, unanswered emergency line, no courtesy calls) contradicting the company's otherwise strong professionalism scores.
• PRICING INCONSISTENCY: Numerous reviews (both positive and negative) mention pricing concerns. Some customers report being charged $400+ for under 1 hour of work, while others praise 'fair' pricing for identical services, suggesting inconsistent or non-transparent pricing practices.
• RECENCY BIAS: Majority of reviews are from 2018-2023 with significant volume from 2019-2020. Only ~50 reviews from past 12 months (2025), which may not reflect current operations.
• OWNER CONDUCT CONCERNS: Multiple reviews describe owner (Adam/Tony) as rude, threatening, or dishonest, including allegations of calling building inspectors to pressure payment and denying responsibility for damage. One detailed 1-star review from 2022-10-18 documents predatory billing practices.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH caution. While the score is supported by substantial positive review volume (500+ 5-star reviews) and consistent praise for core competencies, the presence of systematic duplicate reviews, suspicious template-based submissions, serious unresolved complaints about billing and owner conduct, and significant pricing inconsistencies suggest the overall rating may be artificially inflated. The company demonstrates genuine technical competency and professionalism in execution, but customer experience appears highly variable depending on pricing transparency, communication, and which team member is assigned. Prospective customers should request detailed written estimates and clarify pricing structure before engagement.