Mr. Rooter Plumbing of Omaha

Mr. Rooter of Omaha presents a deeply divided picture across its review history. Recent reviews from 2024-2025 are predominantly positive, praising specific technicians like Izzy, Ron, and others for promptness, communication, and technical competence. However, a substantial body of negative reviews spanning 2006-2024 reveals serious and recurring concerns around pricing transparency, overcharging... Read more

Mr. Rooter of Omaha presents a deeply divided picture across its review history. Recent reviews from 2024-2025 are predominantly positive, praising specific technicians like Izzy, Ron, and others for promptness, communication, and technical competence. However, a substantial body of negative reviews spanning 2006-2024 reveals serious and recurring concerns around pricing transparency, overcharging, rude technician behavior, failed warranty honoring, and incomplete work. Pricing is the weakest dimension by far, with numerous reviewers explicitly describing charges as outrageous, excessive, or dishonest, and several alleging predatory upselling tactics particularly toward vulnerable customers. Project completion is mixed, with several reviews describing work that failed shortly after completion or was left unfinished. Professionalism scores are dragged down significantly by multiple accounts of rude, condescending, or dismissive technicians and unresponsive management, even though many recent reviews praise individual techs highly. Read less