Midwest Plumbing and Drain

Midwest Plumbing and Drain has a mixed but largely positive track record across most dimensions, with several glowing reviews praising friendly technicians, problem-solving ability, and reasonable pricing. However, two serious 1-star reviews significantly drag down scores: one describes a catastrophic incident where an unsupervised apprentice destroyed a drain pipe with the wrong equipment and the... Read more

Midwest Plumbing and Drain has a mixed but largely positive track record across most dimensions, with several glowing reviews praising friendly technicians, problem-solving ability, and reasonable pricing. However, two serious 1-star reviews significantly drag down scores: one describes a catastrophic incident where an unsupervised apprentice destroyed a drain pipe with the wrong equipment and the company took no responsibility, and another cites repeated failure to return calls. The professionalism and project completion scores are notably penalized by these incidents, as they represent genuine failures in communication, accountability, and workmanship quality. Pricing feedback is generally positive among those who mentioned it, with multiple reviewers calling costs 'reasonable.' The review set spans 2015–2024, meaning some older reviews may not reflect current business practices, though the most damaging reviews are also from the older portion of the dataset. Read less