Aksarben

This contractor presents a deeply polarized review profile: a large cluster of recent, brief, and largely positive reviews sits alongside a substantial body of detailed, credible negative reviews spanning multiple years. The pricing dimension is the most damaging, with dozens of reviewers independently reporting quotes 2x to 10x above competitors, hidden fees, bait-and-switch tactics, and allegati... Read more

This contractor presents a deeply polarized review profile: a large cluster of recent, brief, and largely positive reviews sits alongside a substantial body of detailed, credible negative reviews spanning multiple years. The pricing dimension is the most damaging, with dozens of reviewers independently reporting quotes 2x to 10x above competitors, hidden fees, bait-and-switch tactics, and allegations of outright dishonest upselling — including fabricated diagnoses to push new system sales. Project completion suffers significantly from repeated accounts of no-shows, missed appointments, incomplete work that left problems worse than before, and failed callbacks. Professionalism scores moderately because many individual technicians are praised as courteous and knowledgeable, but this is undercut by aggressive sales behavior, intimidation tactics reported by multiple reviewers, and poor office/scheduling communication. Experience is mixed: skilled technicians are frequently praised in positive reviews, but numerous negative reviews describe misdiagnoses, incorrect parts, botched installations, and work that required correction by competitors. Read less