Raptor Plumbing

Raptor Plumbing presents a deeply mixed picture across all four dimensions. Professionalism receives partial credit due to positive mentions of promptness, politeness, and responsiveness in three older reviews, but is significantly dragged down by the most recent 2024 review describing inept work and a failure to diagnose a basic plumbing problem across two callbacks. Pricing is a clear weak point... Read more

Raptor Plumbing presents a deeply mixed picture across all four dimensions. Professionalism receives partial credit due to positive mentions of promptness, politeness, and responsiveness in three older reviews, but is significantly dragged down by the most recent 2024 review describing inept work and a failure to diagnose a basic plumbing problem across two callbacks. Pricing is a clear weak point, with two separate reviewers explicitly calling out overcharging — one describing triple-charging for parts and excessive labor rates, and another noting prices were 'a little high.' Project completion is the most damaging dimension: the 2024 review documents two failed repair attempts on a toilet and an ongoing unresolved tub faucet leak, meaning work was left incomplete and incorrect; only older reviews describe successful job completion. Experience scores low due to the 2024 reviewer's account of an incorrect part being installed and a problem the homeowner solved themselves in five minutes via a Google search, which directly contradicts the 'knowledgeable' praise found in older reviews. Read less