Plumb-Tech Plumbing & Heating Missoula

The review set is sharply divided: three positive reviews praise friendly, knowledgeable technicians and good workmanship, while three negative reviews describe serious failures in professionalism, accountability, and project follow-through. Professionalism is heavily penalized by two detailed accounts of poor communication, failure to follow up, and refusal to take responsibility for mistakes —... Read more

The review set is sharply divided: three positive reviews praise friendly, knowledgeable technicians and good workmanship, while three negative reviews describe serious failures in professionalism, accountability, and project follow-through. Professionalism is heavily penalized by two detailed accounts of poor communication, failure to follow up, and refusal to take responsibility for mistakes — patterns corroborated by multiple office staff admissions within the reviews themselves. Pricing drew an explicit complaint of rates exceeding $300/hour with no offsetting positive pricing commentary, pulling that dimension down significantly. Project completion is mixed: some jobs were completed well, but one resulted in a burst pipe caused by incomplete work, and another required a second visit that was not properly authorized or communicated. Experience scores moderately — positive reviews cite skilled, knowledgeable technicians, but the siding/pipe incident demonstrates a meaningful quality-control failure. Read less