AT Klemens

Professionalism is the most heavily evidenced dimension and paints a deeply negative picture: three of five reviews describe no-shows, missed appointments, lack of callbacks, and in one case outright rude dismissal from staff. Project completion is similarly troubled, with one review explicitly noting unfinished work and missed pipes requiring a return visit, and another describing a 24-hour emerg... Read more

Professionalism is the most heavily evidenced dimension and paints a deeply negative picture: three of five reviews describe no-shows, missed appointments, lack of callbacks, and in one case outright rude dismissal from staff. Project completion is similarly troubled, with one review explicitly noting unfinished work and missed pipes requiring a return visit, and another describing a 24-hour emergency service that failed to respond all night. The two positive reviews do provide some evidence of timely arrival, good workmanship, and transparent overtime pricing, which prevents the scores from bottoming out entirely. However, the weight of negative evidence — particularly around reliability and follow-through — drags the WW Score well below average. With only five reviews total, confidence in this score is limited and should be treated with caution. Read less