Western Plumbing of Bozeman

This single review from October 2019 describes efficient technical work (water heater installed in 1 hour 25 minutes) and professional service delivery, but is heavily overshadowed by significant billing concerns. The customer was charged for 2 hours of work when the actual job time was approximately 1.5 hours, and the company's justification (billing from shop departure time, comparison to other ... Read more

This single review from October 2019 describes efficient technical work (water heater installed in 1 hour 25 minutes) and professional service delivery, but is heavily overshadowed by significant billing concerns. The customer was charged for 2 hours of work when the actual job time was approximately 1.5 hours, and the company's justification (billing from shop departure time, comparison to other jobs) was not satisfactory to the reviewer. The technician's efficiency and professionalism are noted positively, but the pricing practice raises serious fairness questions. With only one review and no additional data, a reliable WW Score cannot be calculated. Read less