Mr. Rooter Plumbing of Bozeman

The majority of reviews praise individual technicians — particularly Ken, Daniel, and Ryan — for being professional, knowledgeable, friendly, and thorough, which drives strong scores in professionalism and experience. Project completion is generally positive, with many reviewers noting jobs were finished promptly and correctly, but two serious negative reviews describe a failed toilet installa... Read more

The majority of reviews praise individual technicians — particularly Ken, Daniel, and Ryan — for being professional, knowledgeable, friendly, and thorough, which drives strong scores in professionalism and experience. Project completion is generally positive, with many reviewers noting jobs were finished promptly and correctly, but two serious negative reviews describe a failed toilet installation that flooded a home and a separate instance of work not fixing the problem, which meaningfully depresses the project completion score. Pricing is a mixed picture: several reviewers praise fair or low prices, but one detailed negative review describes a bill $500 over estimate, aggressive billing harassment, and another describes being charged $195 for a six-minute job that then caused catastrophic damage — these drag the pricing score down considerably. The office and billing function drew specific criticism in multiple reviews, contrasting sharply with the field technicians' generally strong reputation. A significant portion of reviews are older than 12 months, with the most serious negative reviews dating from 2012–2015, though recent reviews remain overwhelmingly positive. Read less