Harvey’s Plumbing and Heating

Harvey's Plumbing and Heating exhibits a stark performance divide. While technicians demonstrate strong technical skill and workmanship (82/100), the company is severely hampered by systemic professionalism failures across communication, appointment reliability, and responsiveness (28/100). Nine of ten reviews explicitly cite missed appointments, failure to return calls, poor communication, and un... Read more

Harvey's Plumbing and Heating exhibits a stark performance divide. While technicians demonstrate strong technical skill and workmanship (82/100), the company is severely hampered by systemic professionalism failures across communication, appointment reliability, and responsiveness (28/100). Nine of ten reviews explicitly cite missed appointments, failure to return calls, poor communication, and unprofessional conduct. Project completion is compromised by no-shows and abandonment of customer requests (38/100). Pricing appears fair when services are delivered, but the company's inability to reliably schedule and execute work undermines overall value (35/100). The business appears to have experienced rapid growth that management cannot control, resulting in chronic operational dysfunction despite capable technicians. Read less