Bob’s Plumbing & Drain

Bob's Plumbing has a deeply mixed record across all dimensions. Professionalism is the most heavily flagged area, with multiple reviews citing yelling, no-shows without notification, failure to communicate pricing upfront, and rude office staff — though a few positive reviews do praise punctuality and courteous technicians. Pricing drew explicit complaints about being twice the cost of competito... Read more

Bob's Plumbing has a deeply mixed record across all dimensions. Professionalism is the most heavily flagged area, with multiple reviews citing yelling, no-shows without notification, failure to communicate pricing upfront, and rude office staff — though a few positive reviews do praise punctuality and courteous technicians. Pricing drew explicit complaints about being twice the cost of competitors and an unexpected $325 bill with no prior communication, dragging that dimension down significantly. Project completion is also concerning, with one reviewer reporting two visits that failed to resolve all issues and a demand for a third trip charge to finish the job, though other reviewers report quick and complete resolutions. Experience scores modestly higher, as most reviewers who commented on the actual work quality found it acceptable or good, with one standout example of a plumber going above and beyond on a water heater repair. Read less