Rimrock Plumbing

Rimrock Plumbing presents a mixed picture across its review history. On professionalism, there are strong positive signals from multiple reviewers praising punctuality, politeness, and communication, but these are significantly offset by two explicit complaints about rudeness and complete failure to return calls or communicate after service. Pricing received the most damaging single review — a c... Read more

Rimrock Plumbing presents a mixed picture across its review history. On professionalism, there are strong positive signals from multiple reviewers praising punctuality, politeness, and communication, but these are significantly offset by two explicit complaints about rudeness and complete failure to return calls or communicate after service. Pricing received the most damaging single review — a customer reporting being charged over $1,000 above the going rate with no explanation offered — though one positive review noted being billed less than quoted, creating a wide and unresolved spread. Project completion is similarly split: one reviewer praised timely, complete work, while another described an apprentice completing a toilet installation unsupervised that resulted in a defect the company then refused to address. Experience scores moderately, with one owner specifically praised as highly knowledgeable, but the unsupervised apprentice incident and the unresolved running toilet undercut confidence in consistent workmanship quality. Read less