ProTech Mechanical

ProTech Mechanical presents a deeply mixed picture across all four dimensions. On the positive side, multiple reviewers praised specific technicians by name for being professional, courteous, knowledgeable, and thorough — particularly in plumbing and water heater work. However, serious negative reviews describe gas lines left loose, billing fraud (charged 2 hours for 30 minutes), failure to hono... Read more

ProTech Mechanical presents a deeply mixed picture across all four dimensions. On the positive side, multiple reviewers praised specific technicians by name for being professional, courteous, knowledgeable, and thorough — particularly in plumbing and water heater work. However, serious negative reviews describe gas lines left loose, billing fraud (charged 2 hours for 30 minutes), failure to honor warranties, attempts to upsell elderly customers on unnecessary replacements, and chronic dispatch and communication failures. The business is now confirmed closed per multiple 2024 reviews, which voids all sold warranties and renders the contractor's track record largely moot for future customers. The score reflects a contractor that had genuine capable technicians but also systemic failures in accountability, pricing integrity, and follow-through. Read less