Pete’s Plumbing & Heating

Pete's Plumbing presents a deeply divided picture across its review history. A cluster of older reviews (2012–2018) from a plumber named Paul Kelton describe highly skilled, thorough, and honest workmanship, which elevates the experience score somewhat. However, the more recent and numerous reviews (2018–2024) paint a troubling pattern of pricing opacity, inflated quotes, refusal to provide it... Read more

Pete's Plumbing presents a deeply divided picture across its review history. A cluster of older reviews (2012–2018) from a plumber named Paul Kelton describe highly skilled, thorough, and honest workmanship, which elevates the experience score somewhat. However, the more recent and numerous reviews (2018–2024) paint a troubling pattern of pricing opacity, inflated quotes, refusal to provide itemized breakdowns, and in several cases outright misdiagnosis of problems that other plumbers resolved cheaply and quickly. Professionalism scores are dragged down significantly by repeated failures to show up on time, poor communication from the office, and in one case a manager threatening to abandon a job mid-installation unless paid in full. The pricing dimension is the weakest area, with multiple reviewers independently documenting quotes two to four times higher than competitors, undisclosed add-on charges, and at least two credible allegations of fabricated repair needs. Read less