Patriot Mechanical LLC

This single review is highly negative across all four dimensions. Professionalism scored extremely low due to rude customer service, dismissive staff comments about the landlord, failure to communicate with residents, and erratic scheduling including late arrivals and extended unexplained absences. Pricing scored near the bottom due to explicit allegations of significant markup on the boiler unit ... Read more

This single review is highly negative across all four dimensions. Professionalism scored extremely low due to rude customer service, dismissive staff comments about the landlord, failure to communicate with residents, and erratic scheduling including late arrivals and extended unexplained absences. Pricing scored near the bottom due to explicit allegations of significant markup on the boiler unit (purchased for approximately $4,500 but billed as part of a $9,000 job) and claims that unnecessary replacement work was performed. Project completion scored very low because the job was explicitly left unfinished after a full day of work by multiple plumbers, in winter conditions with children in the home, requiring a return visit. Experience received a marginally higher score only because the work was eventually described as ongoing rather than catastrophically failed, but the reviewer — a licensed electrician with 22 years of professional experience — questioned the technical necessity of the chosen equipment and the competence of the crew. Read less