Acorn Plumbing & Heating

Acorn Plumbing presents a mixed picture across its review history. Several positive reviews highlight polite, on-time technicians who completed complex multi-scope projects competently, including boiler installations, remodels, and fixture replacements. However, two detailed negative reviews — one from 2022 and one from 2014 — describe serious failures in workmanship (improper flange installat... Read more

Acorn Plumbing presents a mixed picture across its review history. Several positive reviews highlight polite, on-time technicians who completed complex multi-scope projects competently, including boiler installations, remodels, and fixture replacements. However, two detailed negative reviews — one from 2022 and one from 2014 — describe serious failures in workmanship (improper flange installation, faulty valve), poor warranty follow-through, and significant communication breakdowns including being ghosted and unreturned calls. These negative reviews are specific, credible, and describe systemic issues with accountability rather than isolated incidents. The positive reviews, while numerous, are older on average and some lack specific detail, which tempers confidence in the higher scores. Read less