Overland  plumbing

Overland Plumbing receives consistently strong marks for professionalism, punctuality, and courteous technicians — with numerous reviewers specifically praising named plumbers like Patrick, Hugo, Tyler, and Geremi for being on time, polite, and thorough. Project completion is generally solid, with most jobs finished in a timely manner and several instances of callbacks being honored, though ther... Read more

Overland Plumbing receives consistently strong marks for professionalism, punctuality, and courteous technicians — with numerous reviewers specifically praising named plumbers like Patrick, Hugo, Tyler, and Geremi for being on time, polite, and thorough. Project completion is generally solid, with most jobs finished in a timely manner and several instances of callbacks being honored, though there are notable failures including an incomplete leak repair, a faucet installed backwards, and at least one case where the problem was never resolved. Pricing is the most significant drag on the score: a substantial number of reviewers — across multiple years — explicitly flagged overcharging, price changes after quotes were given, inflated part costs, and in one detailed case, outright dishonesty about parts purchased. Experience scores moderately well overall, with many reviewers praising knowledgeable technicians, but offset by several reviews describing incompetent work, failure to diagnose problems correctly, and work that did not meet code. The combination of strong interpersonal scores and a persistent, well-documented pricing integrity problem produces a mid-range WW Score. Read less