MT Drains

MT Drains receives strong praise from satisfied customers for responsiveness, fair pricing, and professional demeanor, with specific mentions of same-day service, photo documentation, and warranty follow-through. However, a significant and detailed 1-star review describes two consecutive no-call/no-show incidents involving a tenant with an urgent sewer issue, which is a serious project completion ... Read more

MT Drains receives strong praise from satisfied customers for responsiveness, fair pricing, and professional demeanor, with specific mentions of same-day service, photo documentation, and warranty follow-through. However, a significant and detailed 1-star review describes two consecutive no-call/no-show incidents involving a tenant with an urgent sewer issue, which is a serious project completion and professionalism failure that materially drags down both dimensions. The no-show review is credible and specific, carrying substantial weight despite being outnumbered by positive reviews. With only 4 total reviews, the dataset is too small to draw firm conclusions, and the single negative review represents 25% of all feedback. Scores are intentionally conservative to reflect this uncertainty. Read less