Abbco Plumbing & Drain

Professionalism scores well overall, with many reviewers citing punctuality, courtesy, and responsiveness, but is meaningfully dragged down by two notable failures: a company that never returned a promised callback (1-star review) and a scheduling error caused by a receptionist quitting that left a customer's wife missing work unnecessarily. Pricing is the weakest dimension — while several revie... Read more

Professionalism scores well overall, with many reviewers citing punctuality, courtesy, and responsiveness, but is meaningfully dragged down by two notable failures: a company that never returned a promised callback (1-star review) and a scheduling error caused by a receptionist quitting that left a customer's wife missing work unnecessarily. Pricing is the weakest dimension — while several reviewers found prices fair or competitive, two reviewers explicitly described feeling overcharged, with one paying $153 for a 20-minute job and another receiving a higher quote on arrival than what was given by phone. Project completion is generally strong, with most jobs finished in a single visit, permits pulled, and inspections passed, though one review documented a drain left unconnected causing a secondary leak. Experience scores highest among the dimensions, with multiple reviewers praising skilled workmanship, resourceful problem-solving that avoided costly alternatives, and technically sound results that passed city inspections. Read less