Masters Plumbing

This contractor shows significant inconsistency across reviews, with stark polarization between highly positive older reviews and severely negative recent reviews. Professionalism scores are dragged down by documented instances of rudeness, poor communication, and lack of follow-through on callbacks. Pricing is a major concern, with multiple reviews citing excessive charges, hidden fees discovered... Read more

This contractor shows significant inconsistency across reviews, with stark polarization between highly positive older reviews and severely negative recent reviews. Professionalism scores are dragged down by documented instances of rudeness, poor communication, and lack of follow-through on callbacks. Pricing is a major concern, with multiple reviews citing excessive charges, hidden fees discovered mid-project, and aggressive upselling tactics that appear predatory. Project completion is compromised by incomplete work, failure to resolve original problems, and refusal to honor callbacks without additional charges. While some reviews praise technical skill, the two most recent and detailed reviews (2024 and 2023) describe misdiagnosis, unnecessary expensive work, and failure to fix the actual problem. Read less