Lorenz Plumbing Heating and Air Conditioning

Lorenz Plumbing shows mixed performance across dimensions. Professionalism is notably inconsistent—while some customers praise responsiveness and honesty, others report poor communication, unreturned calls, and unresponsive management. Pricing is generally viewed favorably with fair rates and transparency mentioned in multiple reviews. Project completion is a significant weakness, with documente... Read more

Lorenz Plumbing shows mixed performance across dimensions. Professionalism is notably inconsistent—while some customers praise responsiveness and honesty, others report poor communication, unreturned calls, and unresponsive management. Pricing is generally viewed favorably with fair rates and transparency mentioned in multiple reviews. Project completion is a significant weakness, with documented cases of incomplete work, abandoned jobs before Christmas, and incorrect unit sizing requiring multiple callbacks. Technical experience is adequate but marred by a major installation error and repeated service visits to fix the same problem. The company's performance appears highly variable depending on which technician is assigned. Read less