Cooley’s Plumbing & Backhoe

All three reviews are strongly negative and paint a consistent picture of serious failures across every dimension. Professionalism is critically low, with documented instances of unresponsiveness over many months, failure to return calls, and a plumber allegedly sitting in a driveway to inflate billable hours. Pricing concerns are explicit, including a disputed charge for minimal work and a claim ... Read more

All three reviews are strongly negative and paint a consistent picture of serious failures across every dimension. Professionalism is critically low, with documented instances of unresponsiveness over many months, failure to return calls, and a plumber allegedly sitting in a driveway to inflate billable hours. Pricing concerns are explicit, including a disputed charge for minimal work and a claim of being billed approximately $10,000 above market rate for comparable work. Project completion is severely deficient, with multiple accounts of work that was not only incomplete but actively harmful — including improperly installed shower plumbing, crooked toilet seating, drain leaks, and a misdiagnosed septic issue that worsened. Experience scores are equally poor, with reviewers citing clueless diagnosis, improper equipment installation causing structural damage and carbon monoxide exposure, and repeated callbacks required to address botched work. Read less