All Hours Plumbing, Heating & Cooling

All Hours Plumbing (now operating under Whipple) presents a deeply mixed picture across its long review history. Professionalism scores moderately — many individual technicians (Pete, Dustin, Clark, TJ, Ken Abbott, Bubby, Lee, Brad, etc.) are praised warmly for friendliness, communication, and punctuality, but this is offset by a significant number of reviews citing no-shows, late arrivals, rude... Read more

All Hours Plumbing (now operating under Whipple) presents a deeply mixed picture across its long review history. Professionalism scores moderately — many individual technicians (Pete, Dustin, Clark, TJ, Ken Abbott, Bubby, Lee, Brad, etc.) are praised warmly for friendliness, communication, and punctuality, but this is offset by a significant number of reviews citing no-shows, late arrivals, rude dispatchers, and cancelled appointments. Pricing is the single largest drag on the score: an unusually high volume of reviewers explicitly describe charges as predatory, far above competitor quotes, and inconsistent with what was quoted over the phone — this is not a fringe complaint but a dominant pattern across many years and many reviewers. Project completion is mixed: many jobs are completed well and same-day, but there are credible accounts of unfinished work, failed inspections, jobs left out of code, and technicians who could not diagnose or resolve the problem they were paid to fix. Experience scores moderately positive — many techs are described as knowledgeable and skilled, but several reviews describe outright incompetence or unnecessary upselling of repairs that other plumbers later resolved cheaply and simply. The acquisition by Whipple appears to have worsened service quality and pricing practices based on updated reviews from long-term customers. Read less