Certified Plumbing & Drain Specialists

The reviews present a deeply mixed picture of this contractor. Professionalism is the most-mentioned dimension and is dragged down significantly by a rude front-desk interaction, repeated unanswered messages, and a general lack of responsiveness noted across multiple reviews — though two positive reviews do highlight courteous and communicative technicians. Pricing is a notable concern, with one... Read more

The reviews present a deeply mixed picture of this contractor. Professionalism is the most-mentioned dimension and is dragged down significantly by a rude front-desk interaction, repeated unanswered messages, and a general lack of responsiveness noted across multiple reviews — though two positive reviews do highlight courteous and communicative technicians. Pricing is a notable concern, with one reviewer explicitly calling out overcharges and suspicious disposal fees, while another reviewer provided context suggesting some fees are set by home warranty companies rather than the contractor. Project completion is mixed: one job was resolved correctly and efficiently, one required an emergency plumber to fix the contractor's mistake, and one was resolved satisfactorily after following technician instructions. Experience scores moderately, with at least two reviewers praising the technician's diagnostic ability, while one reviewer explicitly questioned the plumber's certification and competence. The most recent reviews (2020 and 2022) are both 1-star, which is a concerning trend. Read less